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30 Day Satisfaction Guarantee

Good vision is a precious gift – one we promise to insure, protect, and improve in every way. We're always here for you. 100% satisfaction guaranteed. That’s our promise to you. So, if you're not completely satisified with your purchase within the first 30 days, just let us know. We’ll do whatever it takes to make it right*.

*Applies to original purchases. Does not cover accidental damage, scratches, breakage or theft.

Palo Alto Eyeworks Guarantee

  • One-year Warranty on Frames and Lenses
  • Protective Coating and UV Protection on all Lenses
  • New glasses in one week (in most cases)
  • You'll Love the Way You Look!
  • Competitive Prices

Lifetime Eyeglass Partner

  • Lifelong Customer Promise
  • Unlimited Free Cleanings & Adjustments
  • 6-days a Week - we are here to help with all your vision care needs